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| 1 |
WHAT IS STERLING SILVER WHOLESALE? |
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| Answer |
Pure
bullion silver (.999 Fine) is too
soft to make into jewelry, so an
alloy is made by adding around 6-7%
copper and a tiny amount of zinc
or nickel. The resulting alloy is
identified as .925 or "Sterling" silver.
India Silver Gallery Sterling Silver
Wholesale Jewelry guarantees the
solid Sterling
purity of every sterling silver wholesale
item we sell, and we laboratory assay-test
samples frequently from all our Factories
to ensure consistent sterling silver
wholesale purity |
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| 2 |
WHAT IS INDIA SILVER
GALLERY`s GUARANTEE ON SILVER WHOLESALE
PRODUCTS? |
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| Answer |
All of our items are guaranteed to be 925 Sterling Silver purity and free of defects. We regularly assay-test products for purity and we stand behind our jewelry supply merchandise. We are not, however, responsible for damage due to wear and tear, oxidation (tarnish), customer neglect or mishandling.
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| 3 |
WHAT IS YOUR JEWELRY SUPPLY RETURN POLICY? |
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| Answer |
If you receive a factory-defective jewelry supply item, you may return it for a full refund, credit or exchange. All other returns are subject to a 10 percent restocking fee. Please call for a return authorization number (RA#) and shipping instructions prior to return. PLEASE NOTE: you must obtain the RA# within 10 days of merchandise receipt in order to make any returns. Each package must have the RA# clearly printed on the outside of the box or shipping label.Returns will not be honored if merchandise is altered in any manner. |
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Silver wholesale assortments must be returned in full as originally shipped. Partial (or "cherry-picked") assortments or any returns that do not conform to this return policy will not be accepted. Unless defective, we cannot accept returns on pierced earrings as there are serious sanitary issues and disease transmission concerns associated with returned body jewelry. Shipping charges should be prepaid unless arranged otherwise in advance. Shipping charges can only be refunded in the case of a manufacturing defect or erroneously shipped jewelry supply product. All sales are final after 10 days.
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| 4 |
HOW LONG HAVE YOU BEEN IN THE SILVER WHOLESALE JEWELRY SUPPLY BUSINESS? |
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Silver Imepx® started as a Wholesale & Manufacturing company in March, 1987. We've been growing ever since -THANKS to you, our loyal silver wholesale customers! |
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| 5 |
DO YOU SHIP SILVER WHOLESALE OUTSIDE OF India? |
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| Answer |
International Silver jewelry supply orders ship within two week, instead of the usual 2 business days for domestic jewelry supply orders. This allows for the complex extra paperwork required by foreign Customs, as well as paid employee time required to wait in line and process shipping documents in person at the customs and Postal Service. Please note we charge one averaged shipping fee (currently US$66 for First K.G and after that we charge 21$ for extra K.G) for all foreign destinations(the prices are included Shipping , Insurance and Customs). This is a flat rate. Given the labor involved to process international silver wholesale orders, we actually lose money on all foreign shipping. This is true even in cases where the postage shown on your package may be lower than the shipping fee you were charged when you placed your order. All foreign bulk jewelry supply parcels are sent Registered Mail or courier for optimum security. Insurance is available for international jewelry supply shipments. Registered mail is extremely secure: parcels are sent inside locked bags and each person who handles it along the way must sign to document receipt. We Ship your Orders via UPS,FEDEX and EMS( Indian Speed Post) |
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| 6 |
HOW DO I CARE FOR STERLING SILVER? |
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Sterling silver is a metal that is meant to be worn. Left on top of a night stand, silver will tarnish. One way to prevent silver from tarnishing between displays or wearings is to keep the jewelry in cloth pouches or Zip-closure plastic bags. A silver cloth is the best way to remove tarnish from jewelry. Over time, liquid cleaners tend to yellow the metal (although buffing will bring back the original shine). Light mechanical buffing with a soft polish-treated cloth usually works best |
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| 7 |
WHAT TYPES OF GEMSTONES ARE SET IN YOUR STERLING SILVER WHOLESALE JEWELRY? |
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Our sterling silver wholesale jewelry is set with high quality gemstones . Where possible, we try to list the gemstones you can expect in your order. All gem stones are sold pre-mixed . The most frequently set gems are: * amethyst * carnelian * citrine * garnet * iolite * lapis * malachite * moonstone * peridot * pearl * turquoise * aquamarine * blue topaz * emerald * jade * marcasite * onyx * ruby * sapphire * smoky quartz * spectrolite * sunstone * tigereye * tourmaline |
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| 8 |
How to order ? |
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When you see something you wish to purchase, click the "Add To Cart" button. You will then be taken to your shopping cart where you will see the item listed. If you would like more than one of these items, enter the number in the "Qty" box then click "Update" to see a new total cost. If you wish to continue shopping simply click the 'Continue Shopping' button. When you are satisfied with your order, proceed to the checkout by clicking "Checkout". Follow the checkout process where you can choose your payment and delivery options. |
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| 9 |
How can I pay? |
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We accept payment through Credit cards and swift wire transfers in almost all currencies. We accept Online Credit Cards. Online credit cards payment also processed through secure server.For information on any other currency different from above please contact us. |
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| 10 |
HOW LONG DOES IT TAKE TO RECEIVE MY WHOLESALE SILVER JEWELRY? |
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Most of our orders are highly customized and labor-intensive, although we sell for low prices with low overhead. It is highly recommended that you plan ahead and order well in advance of your retail shows. Shipping time is determined by the level of UPS shipping you choose. UPS does not guarantee delivery times for Ground shipments, and they do not deliver on Saturdays or Sundays. Ground service usually arrives with in 3-7 days. UPS does, however, guarantee delivery times for Next Day Air, 2nd Day Air, and 3-Day-Select services. Again, please note that these delivery times are fom the date we ship, not from the date on which you place your order; please allow up to 2 extra weeks for order processing. |
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| 11 |
WHAT KINDS OF PAYMENT DO YOU TAKE FOR SILVER WHOLESALE PURCHASES? |
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India
Silver Gallery Received full payment in advance including shipping , insurance and custom.We receive payments via T/T transfers or bank transfers in to our bank . Currently we are not Accepting payments Via Credit/ Debit cards due to extra surcharges(10%) and non availability of fully secure payment gateway. Soon we will start this facility after getting reliable service provider. |
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